![]() Statistics show that 55% of brands believe that the branded community significantly impacted increasing sales. Communitiesīrands are increasingly tapping into community-based models to relate with customers. You make the customer feel special, creating a bond between you and the customer. Integrate your brand’s CRM with the Viber app and utilize customer behavior analytics to send concentrated messages. How do you send tailor-made messages to customers? Simple. Using this feature, you can mass send your message to contacts without putting them in a group chat. Viber simplifies this process through the Broadcast list feature. Sending messages to millions of customers simultaneously takes a lot of work. It is a perfect solution for customers who prefer calls over messages when contacting a business. More than just a messaging app, Viber allows you to make free calls to your customers over the Internet. ![]() The advantage is rapid feedback which generates sales. Your receivers can message you just like chatting. 90% of customers desire conversational messaging with brands. Viber mass text messaging is not one-way traffic. Some features differentiate Viber from other mass messaging platforms. It is noticeably cheaper to send messages on Viber than the usual SMS. In comparison, regular Viber messages will set you back $0.011. It costs just $0.02 to send a Viber message. What is the Cost of Sending Messages via Viber? You can see useful customer insights regarding customers from your country when you sign up on Viber. The platform is available in 40 languages, meaning you are available worldwide. Global audienceĪs we stated earlier, over one billion users are on Viber. There is significantly less impact on your budget, and you enjoy this great marketing tool at cheaper costs. Sending Viber messages is less pricey than sending bulk SMS for small businesses. The messages are illustrative and better explain your product or service well. You can add pictures or interesting images as part of the message using Viber marketing. With this high limit of characters, you can be more descriptive and detailed in your business messages. Viber lets you send bulk messages of about 1000 characters. So why should you send promotional information with Viber? We will provide some benefits to explain this point.
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